richa chadda: Actress Richa Chadha tweets about journey card theft in London, slams ICICI Financial institution for ‘ineffective’ helpline

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richa chadda: Actress Richa Chadha tweets about travel card theft in London, slams ICICI Bank for 'useless' helpline


Actress Richa Chadha appears to have change into the most recent sufferer of on-line bank card fraud. On Thursday, the actress tweeted that her ICICI Financial institution journey card was being utilized by another person in London. She claimed that the particular person had shopped at an Apple retailer and likewise purchased perfumes price a whole bunch of {dollars}, utilizing her journey card.

A visibly-hassled Chadha additionally wrote that the financial institution’s helpline was not of a lot use throughout non-banking hours.

A sequence of useful tweets adopted in the identical thread the place some folks tweeted again the web banking quantity for ICICI Financial institution and a few shared a screenshot of the process on Google.

Later, in the identical thread, ICICI Financial institution posted a reply via its verified ‘ICICI Financial institution Cares’ account, asking the 31-year-old actress to ship a Direct Message with the main points. The helpline account, whereas expressing remorse for the inconvenience, mentioned that an official will contact base shortly.

ICICI Financial institution Cares wrote, ‘Hello, we deeply remorse the inconvenience prompted to you. Please DM us your contact particulars by clicking on the hyperlink beneath. Our official will contact you.’

Nonetheless, looks as if even after the financial institution’s tweet, the actress didn’t obtain a lot assist. Following this, she posted a sequence of tweets slamming the financial institution for poor buyer care companies. Calling the toll-free quantity “completely ineffective”, the actress puzzled why does one have to attend for banking hours to report theft. She additionally identified {that a} lacuna within the financial institution’s “web site that did not permit clients to dam the cardboard from a mobile phone!”

On the work entrance, the ‘Masaan’ actress will seem in Indrajit Lankesh’s ‘Shakeela’. It’s a biopic on grownup celebrity named Shakeela who dominated the south-Indian movie trade for nearly 20 years. The film is predicted to hit the theatres by the top of the month.

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