Google isn’t but able to restore your Pixel 3’s damaged display screen – BGR

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Google isn’t yet ready to repair your Pixel 3’s broken screen – BGR


After so a few years of constructing its personal telephones, Google nonetheless struggles with a number of the inherent issues that include making {hardware}. The times once you couldn’t discover a Pixel in shops are lengthy gone, however that doesn’t imply Google has been in a position to promote boatloads of Pixel telephones since launching the primary mannequin.

Nonetheless, Google simply launched a brand new technology of gadgets in additional markets than ever, however the Pixel Three and Pixel Three XL had been affected by numerous points once they got here out that Google will repair by way of software program updates . However if you happen to occur to drop the model new telephone, which might price north of $900, you’re by yourself. Google can’t allow you to, and the identical goes for any restore outlets which might be educated to interchange the broken glass.

It’s not rocket science to restore smartphones that shatter throughout unintentional drops for these restore facilities, and the process is often fairly easy. You convey the broken system in, pay for the repairs, and so they’ll get it finished. However Google and its companions can’t do this but as there are not any spare elements accessible.

Two distinct accounts, together with a report from 9to5Google and a submit on Reddit, clarify that Google isn’t but ready to deal with accidents, and restore outlets might have related issues.

From 9to5Google:

Lengthy story quick: Google isn’t fixing damaged Google Pixel Three and Pixel Three XL items itself fairly but, and is as an alternative sending individuals off to uBreakiFix. Our native uBreakiFix is at present out of inventory and never even anticipating to get restore parts — besides the battery — for the Pixel Three or Pixel Three XL for the foreseeable future. That signifies that my spouse’s new telephone is at present broken with out recourse. (One other nationwide restore service, Puls, may also repair Pixel Three gadgets, however at present solely in San Francisco.)

This isn’t a lone case, both. There’s a handful of stories throughout Reddit of customers not having the ability to get their system repaired by uBreakiFix. One report claims a one month wait interval to get their system repaired. One other quotes uBreakiFix as not having the ability to get the obligatory adhesive to reattach the again glass. That is clearly a widespread drawback.

From the Reddit report:

So I turned to Google. They only offered me a telephone for upwards of $900 certainly they’ve some restore system in place. They may have spare screens readily available. No. I simply completed talking with a Google help specialist who basically advised me there’s nothing they’ll do and referred me to the identical restore outlets I had simply referred to as. This actually irked me as a result of I’m prepared to pay for the restore, it was an accident and it’s not their fault. I simply need some help from the corporate that I simply purchased into. It’s as in the event that they pointed me proper out the door and mentioned “You’re by yourself!” On prime of all of this, I stay in Seattle and there is just one licensed restore store that may carry out this restore.

That doesn’t imply issues gained’t get higher sooner or later. However if you happen to already personal the Pixel Three or Three XL or plan to purchase one, be further cautious with it. It’s possible you’ll be caught with a damaged system for fairly some time.

Picture Supply: Zach Epstein, BGR



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